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ACCOUNTABILITIES

  • High standards of work by producing great outcomes for clients with the support of the team
  • Collaborating successfully with the team and contributing to key human behaviour work
  • Be committed to your continuous professional development by taking ownership of your own development with the support of your team
Apply now
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RESPONSIBILITIES

  • Be familiar with all key behavioural frameworks that the agency uses 
  • Conducting primary and secondary research using mixed methods to understand client’s audience and make recommendations to the marketing teams and clients based on this research
  • Develop audience personas and customer journey maps
  • Support in the development of the department’s strategy and internal training materials
  • Help maintain client reports and be responsible for checking that they are factually correct
  • Work closely with the Behavioural Strategist to identify opportunities for our clients regarding audience insights, behavioural nudges and research opportunities
  • Assist across the team in ad-hoc support for social media, content, emails and research
  • Support all delivery teams to embed behavioural science insights into their strategies and deliverables to elevate client campaigns
  • Upskill colleagues in understanding human behaviour and application to digital marketing
     
Get in touch
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YOUR PLACE IN THE AGENCY AND KEY RELATIONSHIPS

  • Report to the Behavioural Strategist.
  • Working with the CX team
  • Supporting the delivery teams with their client delivery work
     
Apply now

The package


  1. Salary: £21k - 27k DOE 

  2. Annual Leave: 28 days (ex., Bank Holidays) plus Birthdays, Charity day and between Christmas and NY.

  3. Flexible working, 4-day work week, hybrid working available

  4. Private Healthcare, inc dental from Aviva

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OUR CULTURE

Reflect Digital is more than just a workplace, we are a family, and we genuinely care for each other and for our clients and partners.

Our culture has evolved since being founded in 2011 and the Reflect Digital Way is here to help guide our culture forward. Our culture belongs to us and no-one else. Collectively we must nurture it to ensure we continue to build a family environment that team members want to stay within and new team members want to join.

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DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every qualification. At Reflect Digital, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. 

We are committed to providing an inclusive and welcoming environment for all employees, volunteers, subcontractors, freelancers, and clients. According to the General Data Protection Regulation (GDPR), your information will be kept confidential.

SEND US YOUR CV.

We are also always interested in hearing from talented individuals who love digital so if you are looking for a new challenge get in contact and send us your CV.