We all want to take a customer-first approach. But how do you truly go customer-centric in a particular industry, especially one such as Home Improvement which has such seasonal peaks and troughs?

This workshop will hear from Reflect Digital's Strategy Director, Zoe Pedersen and Steve Brunt, Planning Director at The Behaviours Agency as they delve into how brands can maximise the effectiveness of their communications throughout the buying journey at home - from inspiration to installation and on to next purchase. We'll explore how to be more motivating, more top-of-mind and easier to choose and use. 

This session has now passed, you can watch it back here.

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